LDAP plugin for custom attribute lookup is set up and loaded correctly. However, the custom attributes are not populated with LDAP values when manager attributes are used.
Scenario:
Verification steps after Custom Attribute lookup is set up and loaded:
Resolution:
If manager is not defined in LDAP, all Manager attributes are filled with sender values.
attr.Manager = :(mail=$sender-email$):manager
attr.Manager\ First\ Name = :(distinguishedName=$Manager$):givenName
attr.Manager\ Last\ Name = :(distinguishedName=$Manager$):sn
attr.Manager\ Phone = :(distinguishedName=$Manager$):telephoneNumber
attr.Manager\ Email = :(distinguishedName=$Manager$):mail
For more details on setting up Manager Email for attribute lookups, see Gathering user's manager details with LDAP lookup plugin (broadcom.com).