Logging on the Endpoint can be turned on for specific modules using the Vontu_sqlite3 utility.
For Versions 11.6 and above, see Endpoint Agent Logging Levels (version 11.6 and later): http://www.symantec.com/docs/TECH218776
Turning on Endpoint debugging requires editing the cg.ead database, as described in TECH219080.
Run the following command. E.g. insert into configuration values('Logging','ClipboardMonitorLevel','str','FINEST');
where ClipboardMonitorLevel is name of the logger used for logging the clipboard logs.
For a list of logger names for various modules refer to Various Modules and their Logger names section. FINEST is the maximum level at which logs should be written to the file.
Restart the agent using "sc stop edpa" from the command prompt. Watchdog will restart the agent.
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11.0, 10.0, 9.0
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This will clear the history and restart the chat.