How to detect incidents with SkyDrive

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

Customer environment has SkyDrive (or possibly similar programs like Google Drive or Dropbox) that can share data outside the network via cloud networking and they wish to detect and possibly block data or notify users of their transgressions.

Resolution

These steps are similar to those of Dropbox and Google Drive. The only change is the executable names.

Step 1: Set up SkyDrive properly in the AFAC (Application File Access Control).

In the Enforce Console: System --> Agent --> Application Monitoring

Add Application or Edit a previous entry:

Name(Required)
Binary Name	*
Internal Name	*
Original Filename	*

Application Monitoring Configuration

Check one or more activities to enable application monitoring.

Network Access

Print/Fax

Send to Clipboard

Filesystem Activity

Enable monitoring of local drive, removable media and other filesystem activities.

Monitor Application File Access

Monitor writing to CD/DVD

Monitor all files that application attempts to:

File Open

File Read

Save.

Step 2: Ensure that AFAC is enabled on the Endpoint Server.

In the Enforce Console: System --> Agent --> Agent Configuration

*If you need a config to work with, clone their currrent config*
Inside the configuration under the Agent Monitoring area is the Applications section with a single option. Ensure that Application File Access is checked.

You can either Save and Apply or just Save. If you only save or if you cancel, make sure the configuration has been applied to the Endpoint Server.

    In the Enforce Console: System --> Agent --> Agent Configuration. Click the Apply Configuration button.
      Select the appropriate server and choose the correct configuration from the dropdown menu on that right.
     Click the Apply and Update button.

Step 3: Set up a response rule. (If the customer has a response set up already, skip this step)

In the Enforce Console: Manage --> Policies --> Response Rules

If the customer is looking to Notify or Block the action, make sure the Action is Endpoint Block / Notify / User Cancel
If the customer is looking to only apply this response to SkyDrive (and any other applications being monitored), you can select Protocol or Endpoint Monitoring and choose Endpoint Application File Access under conditions.

Step 4: Set up the proper policy.

In the Enforce Console: Manage --> Policies --> Policy List

Any previously created policies should trigger the SkyDrive response. If you are unsure, your best option would be to create a simple keyword policy, apply the appropriate SkyDrive response, and test.

Additional Information

Please note:

adding third-party apps is best effort only, functionality is not guaranteed.

Please be sure to test any third-party apps extensively.