ERROR CODE/ MESSAGE:
07 Sep 2012 00:01:30,293- Thread: 18 SEVERE [com.vontu.manager] Incident deletion failed. Incident deletion failed
07 Sep 2012 00:01:30,325- Thread: 18 SEVERE [com.vontu.manager] Incident Deletion Failed
java.sql.SQLException: ORA-04063: package body "PROTECT.ID_INCIDENTDELETOR" has errors
ORA-06508: PL/SQL: could not find program unit being called: "PROTECT.ID_INCIDENTDELETOR"
ORA-06512: at line 1
The following permissions were missing for the protect user on the database :
1. Grant select on V_$session to protect using sys as sysdba. Check to see if the incident deletion error is gone. if still not resolved then follow step 2.
2. Grant rest of the privileges to "PROTECT" user. These privileges allow protect user to perform not only installation and upgrade, but daily operations too.
For additionally related information if errors persist, contact Technical Support.
Imported Document ID: TECH222035
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