The message "Push Throttled" appears on your TouchDown home screen
Push will throttle itself if it pings your server 5 times in one minute without any kind of response. This can happen for a variety of reasons.
Push throttled is a safety mechanism to prevent your battery from running itself dry by letting TouchDown continuously ping your server without any response. It should automatically turn itself on in about 8-10 minutes to try push again. A few common reasons for this can be a busy server, not enough bars or perhaps not a strong enough signal to Wi-Fi. The number one reason for this is a problem with the server where it refuses to let you connect due to a large message box. One way to prevent this would be to archive older messages off using Outlook's archiving functionality.
Also as a preventative measure you might choose to go to your advanced settings and select a shorter period to sync (for instance, if you have all days of email and appointments set to sync, you would be much better off to sync 1-2 weeks of mail instead, and also perhaps 1-2 months of appointments). Often times, running the quick configuration wizard will fix this error, but if it continues to reoccur you will want to change the settings mentioned above.
Imported Document ID: TECH222512
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