Symantec Mail Security for Domino LiveUpdate fails on Windows with return code 246
Last Updated March 11, 2015
LiveUpdate fails on Windows platforms with return code 246. Disk space on the system is adequate for Java LiveUpdate.
The error will appear in the LiveUpdate logs as
DD/MM/YYYY H:M:S Loading guard file: C:\ProgramData\Symantec\Java
DD/MM/YYYY H:M:S 2:40:15 PM Disk space check for 1405346547jtun_ennlu64n.win failed.
Requested free space was 2,053.86 (in MB).
DD/MM/YYYY H:M:S The Java LiveUpdate session did not complete successfully.
DD/MM/YYYY H:M:S Return code = 246
The AV definition size has grown significantly over the period and default JLU cache size (on disk) is falling short to complete the LiveUpdate process. Please apply the workaround detailed below.
Locate the liveupdate.conf from one of the following locations:
· C:\ProgramData\Symantec\Java LiveUpdate
· C:\Documents and Settings\All Users\Application Data\Symantec\Java LiveUpdate
When liveupdate.conf is empty:
1. Establish the Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files for the Java version used on the server.