Spam emails to "postmaster" and "abuse" email accounts
Article ID: 161086
Updated On:
Products
Email Security.cloud
Issue/Introduction
Receiving a lot of spam mail via postmaster and abuse email account when the Email Security.cloud service is enabled.
Environment
Broadcom Email Security.cloud Service
Cause
By default, Email Security.cloud does not scan the postmaster and abuse email accounts for spam. RFC 2821 states, SMTP systems are expected not to block email to these email accounts. See section 4.5.1- Minimum implementation.
Resolution
Based on these guidelines, Email Security.cloud does not fully scan emails to these addresses. This is because if a sender is being blocked from sending mail to your domain, the sender should still be able to contact the administrator via the postmaster account to request that the block be removed.
If you would like these addresses to be scanned for spam, please contact the support team.Feedback
Yes
No
Powered by
