The customer is adding computers via a computer list to a new filter. The computers are imported to the filter (in this case to the Inclusion section), the section for "resources included in this filter" shows the right number of computers added but when you look at the "Filter Membership" section, it shows 0. If you click on "Update membership" or even run the Delta Resource Membership Update, the filter is not populated with those computers. If you keep trying adding more computers via the imported list, those are not added and the filter membership doesn't update.
Steps to Duplicate: -- Create a CSV file with a list of machines -- Create a new filter -- Edit filter -- Under Explicit Inclusions in this filter select the Import button (near Resource included in this filter) -- Select the created CSV file -- Now the computer are reflected however, when updating the Filter Membership the customers are not reflected there -- Running Delta Resource Update Membership will delete the resource from Resources Included in this filter
No errors in the logs or profiler
Known issue: Regression. csv files import should use differential collection update logic, which was not implemented.
This issue has been reported to the Symantec Development team. The issue will be tentively fixed in SMP 7.1 SP2 MP1 Rollup v11 and is not present in version prior to Rollup v10 (Rollup v9, 8, 7 and etc.) also the issue not present in 7.5 hence.
A pointfix is available for those customers in Rollup v10. See attached file "Pointfix_eTrack3632597_7.1_SP2_MP1_v10.zip".
Installed SMP 7.1 SP2 MP1.1 V10
HOW TO INSTALL THIS POINTFIX:
1.Extract files from the archive to the NS hard drive. Make sure Point Fix is not extracted to Altiris install directory (or any subfolder to it). 2.Execute PFInstaller.exe with administrative privileges (right-click > Run as administrator). Select "Install Files". 3.Accept UAC (User Account Control) if prompted, select Install Files. Old binaries will be automatically backuped to the Backup folder at the same location where PFinstaller is and replaced with the new ones. Log-file Log.txt will be created at the same location where PFinstaller is. 4.Close PFInstaller window.
HOW TO UNINSTALL THIS POINTFIX:
1.Make sure that Backup subfolder is located in PFinstaller directory 2.Execute PFInstaller.exe with administrative privileges (right-click > Run as administrator). Old binaries will be repaired from Backup folder located at the same location where PFinstaller is. NS services should be started automatically. 3.Accept UAC (User Account Control) prompt, select Uninstall Files. 4.Close PFInstaller window.