Error while accessing Resource Manager using a custom Security Role.
Description: Unhandled exception.
Type=Altiris.NS.Exceptions.AeXUnauthorizedAccessException Msg=The current user does not have required permission 'read' to load item 'Resource Manager Dashboard Console Menu (eaca1c98-228b-49ee-b8e8-d0be32d95e5a)'
Custom Security Role doesn't have rights to certain hidden folders.
In this particular case, the custom Security Role needed to have at least 'Read' permissions to its parent folder called "Hidden Console Elements" (GUID: '48FF3A07-9444-4BC8-B862-9B31CA208F2D' )
1. Searched the database for it: select * from Item where guid = '48FF3A07-9444-4BC8-B862-9B31CA208F2D' --Hidden Console Elements
You will notice that it has attribute '19', which is to hide the object.
2. Unhide this "Hidden Console Elements" folder so you can grant 'Read' permissions to it: update Item set Attributes = Attributes-1 where guid = '48FF3A07-9444-4BC8-B862-9B31CA208F2D' and Attributes&1=1
3. Now you should be able to see this "Hidden Console Elements" folder and its subfolders. Go to Security Role Manager and grant Read permissions to the "Hidden Console Element" folder so the "Resource Manager Dashboard Console Menu" and any other one associated to Resource Manager are able to be displayed.
4. After the desired rights were granted, use the following query to hide it back: update Item set Attributes = Attributes+1 where guid = '48FF3A07-9444-4BC8-B862-9B31CA208F2D' and Attributes&1!=1
SMP 7.1 SP2 and later SMP 7.5 and later
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