I need multiple users to receive the same alerts, how can this be automated using the Deepsight Delivery Methods?
If you need multiple people to receive the Alerts you set up, then you can create a group and add those users to the group and then use the group for your delivery method. See the following:
From the Users Guide on page 36:
Using DeepSight Groups The DeepSight Groups feature is a way of grouping alert monitors with users so that teams can more easily address alerts. DeepSight Groups can only be used for Analyst Monitors which includes Vulnerability, Malicious Code and Security Risks.
After creating a DeepSight Group, you must create or edit alert monitors to use your group as a delivery method. Once that is done, your group will begin receiving alerts that your group members can process as part of alerts workflow.
To create a DeepSight Group 1 In the Settings page, click the DeepSight Groups link. 2 Click Create Group in the upper right of the grid. 3 In the DeepSight Alert Group window, type a group name and an optional description. 4 Select users from the Available pane and click the right-facing arrow to move them into the Selected pane. Note: At least one of the users must be a Customer Administrator. This person will have the ability to maintain the group. 5 Click Create.