The Management Password is an important part of installing and upgrading Symantec Endpoint Encryption. If you do not already have a Management Password, you are prompted to create one when you install Symantec Endpoint Encryption Management Server 11.0 for the first time.
If you lose your Management Password, Symantec cannot recover this password so you will need to reinstall the Management Server.
When you set the Management Password, it is encrypted and stored in the Symantec Endpoint Encryption database. You can change the Management Password at any time after installation, in the Management Console.
You are required to enter the Management Password to:
Install and upgrade Symantec Endpoint Encryption Management Server
Install and upgrade the Management Console
Access the Help Desk Recovery snap-in in the Management Console
Create the Autologon utility installation package
Symantec recommends that you protect and store your Management Password in a safe location. You should establish a protocol within your organization for all Management Password changes.
Use this protocol to prevent situations where multiple administrators could inadvertently change the Management Password and prevent other administrators from accessing the functions that they require.
Imported Document ID: TECH225649
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