You wish to know how to generate an email Alert when a Virus definition or Spam rule update fails on SMSMSE.
Any failure to update Live Update Antivirus definitions or Symantec Premium Antispam rules will trigger an appropriate Event in the Windows Application Event Log.
To generate an Email alert from the Windows Application log for an Event:
Some of the Events that you may wish to create events for are as follows:
Event ID | Severity | Source | Message |
35 | Error | LiveUpdate | LiveUpdate was unable to complete successfully |
36 | Error | LiveUpdate | LiveUpdate was unable to complete successfully |
38 | Error | LiveUpdate | LiveUpdate exited with an unknown result |
71 | Error | LiveUpdate | LiveUpdate retrieved new files but the virus definitions could not be updated |
221 | Error | ConsoleCommunication | An error occurred with LiveUpdate. Check the event log for further details |
226 | Error | ConsoleLiveUpdate | Unable to obtain virus definition set version. Run LiveUpdate to obtain or repair these files |
295 | Warning | LiveUpdate | Virus definitions can not be updated because your content license has expired |
326 | Error | SpamFilterEngine | Failed to load heuristic anti-spam engine. SPAM.DAT and/or SPAM.NET files may be missing or corrupt |
341 | Error | SpamFilterEnginePremium | Failed to load Symantec Premium AntiSpam engine |
0 | Warning | SpamFilterEnginePremium | Symantec Mail Security has failed to re-initialize the Premium AntiSpam engine. |
407 | Warning | SpamFilterEnginePremium | The spam configuration file update encountered errors |