Connection errors when viewing reports
Article ID: 161593
Updated On:
Products
IT Analytics
IT Management Suite
Server Management Suite
Client Management Suite
Issue/Introduction
When attempting to view IT Analytics reports, the following errors are displayed:
An error has occurred during report processing. (rsProcessingAborted)Cannot create a connection to data source 'CMDB'. (rsErrorOpeningConnection)The ConnectionString property has not been initialized.
Cause
A reference to the IT Analytics database is missing in the site's connection string.
Resolution
Add the following to the report server console's connection string:
Data Source=SQLSERVERNAME;Initial Catalog="Symantec_CMDB"
Data Source=SQLSERVERNAME;Initial Catalog="IT ANALYTICS"
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