Duplicates in "Software Product Licensing Compliance By Location" report
Last Updated January 14, 2015
"Software Product Licensing Compliance By Location" report may show duplicate records in some scenarios as shown in below screen shot.
For each Location you need to have 1 Software license with 1 Software Purchase for same Software Product.
SQL query from report needs to be modified for proper grouping of product installs by Location.
In case there is no location defined, then all product installs are counted for compliance.
Symantec is aware of this issue and have prepared a separate pointfix for 7.5 SP1.
HOW TO INSTALL THIS POINTFIX:
Extract files from the archive to the NS hard drive. Make sure Point Fix is not extracted to Altiris install directory (or any subfolder to it).
Execute PFInstaller.exe with administrative privileges (right-click > Run as administrator). Select "Install Files".
Accept UAC (User Account Control) if prompted, select Install Files. Old binaries will be automatically backuped to the Backup folder at the same location where PFinstaller is and replaced with the new ones. Log-file Log.txt will be created at the same location where PFinstaller is.
Close PFInstaller window.
HOW TO UNINSTALL THIS POINTFIX:
Make sure that Backup subfolder is located in PFinstaller directory
Execute PFInstaller.exe with administrative privileges (right-click > Run as administrator). Old binaries will be repaired from Backup folder located at the same location where PFinstaller is. NS services should be started automatically.