Feature Request: SEE v11 should support the Seagate Thin SSHD model number ST500LM000-1EJ162 (hybrid hard drive).
Last Updated February 11, 2015
Symantec Endpoint Encrypotion v11 does not officially support the Seagate Thin SSHD model number ST500LM000-1EJ162 (hybrid hard drive).
None. No preboot Authentication during restart and user does not get properly registered with SEE.
Hybrid hard drives are not yet supported with Symantec Endpoint Endryption Drive Encryption v11.
Symantec Corporation is committed to product quality and satisfied customers. This issue is currently being considered by Symantec Corporation to be addressed in a forthcoming version or Maintenance Pack of the product. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Dell Latitude E6450 Windows 7 Professional SP1 X64 Hard Drive: Seagate Thin SSHD Model number ST500LM000-1EJ16. This is a hybrid drive.
Hybrid hard drive info: http://www.seagate.com/internal-hard-drives/solid-state-hybrid/laptop-solid-state-hybrid-drive/?sku=ST500LM000
Symantec Endpoint Encryption v11.0.0.
Imported Document ID: TECH228215
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