Administrative alert email address cannot contain a generic top-level domain
Last Updated February 09, 2016
When setting up a ATP:Platform appliance, the error "Invalid appliance email address" appears if the email address for administrative alerts contains a generic top-level domain (TLD) such as .email, .shop, or .software. Setup can not continue until an original TLD or country code TLD is used in the appliance email address.
Invalid appliance email address
Symantec is investigating this problem in order to determine a solution. This article will be updated when new information or a solution becomes available.
To work around the message "Invalid appliance email address", specify an email address that ends in an original TLD (.com, .org, .net, .mil, .edu, .gov, or .int) or country code TLD.
Imported Document ID: TECH228445
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