You installed or upgraded to Symantec Endpoint Protection Manager (SEPM) 12.1.6 and newer. After this installation, managed clients running Symantec Endpoint Protection (SEP) 12.1.3 or earlier no longer successfully pass Host Integrity compliance checks. HI checks for the same clients passed as expected with Symantec Endpoint Protection Manager 12.1.2 thru 12.1.5.
For some conditions the client may not log an error but the HI compliance check fails when it should pass. Additionally, the client may log the following error(s)