Fixes for Symantec Endpoint Protection 12.1.6 MP1a
This release adds the following fix to the fixes for 12.1.6 MP1:
After installing SEP 12.1.6, Lync Server and other third party applications do not start or function correctly on Windows Server 2012
Fix ID: 3805461
Symptom: You installed the Symantec Endpoint Protection 12.1.6 client to a Windows Server 2012 computer. Afterwards, you encounter issues with Lync Front End services. Also, other third party applications may not start if they use HTTP/HTTPs communication.
Solution: Removed an incorrectly placed certificate from the root store, and placed it into the correct store.
Fixes for Symantec Endpoint Protection 12.1.6 MP1
High CPU usage on a Windows Server 2012 with SEP 12.1.5/12.1.6 client installed
Fix ID: 3783131
Symptom: A point-of-sale (POS) server that runs Windows Server 2012 shows high CPU usage when Symantec Endpoint Protection is installed. In some cases, the server may become non-responsive.
Solution: Added a shared serial number into the Firewall sysfer component. This change allows sysfer to update the Application Control policy correctly no matter what the serial numbers are.
SEM_COMPLIANCE_CRITERIA table keeps growing in SEPM 12.1.5 and 12.1.6
Fix ID: 3781590
Symptom: The Symantec Endpoint Protection Manager logs show the following error:
AGENT_SECURITY_LOG_1, Loop anchor to -1, errormsg: Table was truncated!
This error is the result of improper pruning of the the SEM_COMPLIANCE_CRITERIA table. As a result, re-indexing may take a significant amount of time, and the drive may run out of space.
Solution: The data mining task now checks for any records in the table to avoid duplicate processing of compliance records.
In SEPM, Linux clients always show definitions are not available
Fix ID: 3689583
Symptom: In Symantec Endpoint Protection Manager 12.1.5 or 12.1.6, under Clients > Clients > Default view, you see that definitions display as “Not Available” for any Symantec Endpoint Protection client for Linux. This incorrect status remains even after the client downloads new definitions.
Solution: Modified SQL to ensure that it properly handles and cleans up the pattern for existing clients in order to display the correct status for Linux clients.
Patching an older SEP client to a newer version fails in an infinite loop
Fix ID: 3812224
Symptom: When you upgrade an older Symantec Endpoint Protection client with a patch file (also called a delta) to a newer version, the upgrade fails and gets stuck in an infinite loop. This issue specifically occurs when upgrading from 12.1 RU1 MP1 (12.1.1101.401) to a newer release, such as 12.1.6 or 12.1.6 MP1.
Solution: Modified the process to pass the correct parameters (LogFileSize and LogRotationCount) to SymDelta. This ensures that SymDelta correctly creates and applies the upgrade patches.
After upgrading to 12.1.5, SEPM Virus Definition column displays “Not Available”
Fix ID: 3783939
Symptom: After you upgrade Symantec Endpoint Protection Manager to 12.1.5 and then click Clients > Group > Clients > Default View, the Virus Definition column displays “Not Available”. The log file vpdebug.log also shows the following error: Unable to retrieve ISavInfo2. Code 0x80040154
Solution: Changed the context so that virus definitions can correctly register with the component services.
Component Versions in Symantec Endpoint Protection 12.1.6306.6100 (12.1.6 MP1) and 12.1.6318.6100 (12.1.6 MP1a)
WLU (Symantec Endpoint Protection Manager)
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe