Control Compliance Suite (CCS)

The Application Server Service, and/or the Directory Support Service, and/or the Encryption Management Service fail to start with a Logon failure error even when the CCS Service account has not been modified.

Error-1068:The dependency service or group failed to start.
Error-1069:The service did not start due to a logon failure.

CCS 12.5.x

CCS 12.6.x

The CCS Service Account has been listed under the following Local Policies under User Rights Assignment on the CCS Application Server-

• Deny log on as a batch job.
• Deny log on as a service.

NOTE: The CCS Service Account in CCS 12.6.x requires 'Log on as a batch' to work correctly.

1. Remove the CCS service account from the following User Rights Assignment on the CCS Application Server
   • Deny log on as a batch job.
   • Deny log on as a service.
2. Then try to restart the affected CCS services
3. Verify services are running