This document describes the system requirements for the following versions of Symantec Endpoint Protection (SEP):
This page provides the system requirements for Symantec Endpoint Protection 12.1.6 MP1 - MP6. If you need the system requirements for another version of Symantec Endpoint Protection, read the article Release notes, new fixes, and system requirements for all versions of Symantec Endpoint Protection.
Unless otherwise specified, all updates, editions, and Service Packs (SPs) for a listed Windows version are supported. For example, Windows 7 includes Windows 7 Home Premium, Professional, and Ultimate editions, all Service Packs. As Microsoft releases new Service Packs for Windows, these requirements may need to be re-evaluated, as the newest Service Pack may require an updated version of the Symantec product.;
SEP 12.1.6 introduces support for Windows 10, and 12.1.6 MP5 introduces support for Windows 10 Anniversary Edition. For more information and support details, see Endpoint Protection support for Windows 10.
SEP 12.1.6 MP2 introduces support for Mac OS 10.11 (El Capitan).
SEP 12.1.6 MP6 introduces support for macOS 10.12 (Sierra).
Intel Pentium Dual-Core or equivalent minimum.
Note: Intel Itanium IA-64 processors are not supported.
2 GB RAM available minimum; 4 GB RAM or more available recommended.
Note: Your Symantec Endpoint Protection Manager server may require additional RAM depending on the RAM requirements of other applications that are already installed.
Enterprise version: 16 GB available minimum (100 GB recommended) for the management server; 40 GB available minimum (200 GB recommended) for the management server and a locally installed database.
1024 x 768 or larger
Operating system (Desktop)
Note: Windows XP and Windows 7 have limitations to the number of concurrent connections available. Installing Symantec Endpoint Protection Manager on these operating systems is only recommended for smaller environments. Windows XP allows 10 concurrent connections, and Windows 7 allows 20. See Best practices guide for installing Endpoint Protection Manager on Windows 7 or XP for configuration recommendations.
Operating system (Server)
Note: Windows Server Core edition is not supported. Windows Server Core does not include Internet Explorer, which Symantec Endpoint Protection Manager requires to work.
Note: This Symantec Endpoint Protection Manager version manages clients earlier than version 12.1, regardless of the client operating system. However, support for Symantec Endpoint Protection 11.0.x ended January 5, 2015. For more information, see Symantec Endpoint Protection 11.0.x End of Support Life.
|Microsoft Internet Explorer||8, 9, 10, 11||8, 9, 10, 11||8, 9, 10, 11||8, 9, 10, 11||8, 9, 10, 11||8, 9, 10, 11|
|Mozilla Firefox||5.x through 39.0||5.x through 40.03||5.x through 41.0.2||5.x through 45||5.x through 47.0||5.x through 48.0.2|
|Google Chrome||Through 44.0.2403.107||Through 45.02.2454.99||Through 46.0.2490.80||Through 49.0.2623||Through 51.0.x||Through 53.0.x|
For a list of supported browsers for Browser Intrusion Prevention, see Supported Browser versions for Browser Intrusion Prevention in Endpoint Protection 12.1.
Symantec Endpoint Protection Manager includes an embedded database. You may also choose to use one of the following versions of Microsoft SQL Server:
Note: SQL Server Express is not supported.
Note: The Windows client did not update for 12.1.6 MP2.
800 x 600 or larger
Operating system (desktop)
Operating system (server)
Browser Intrusion Prevention
Browser Intrusion Prevention support is based on the version of the Client Intrusion Detection System (CIDS) engine.
For more information, see the following knowledge base article: Supported Browser versions for Browser Intrusion Prevention for Symantec Endpoint Protection 12.1.x
Note: The Windows client did not update for 12.1.6 MP2.
Embedded operating system
Required minimum components
The Minimum Configuration template is not supported.
The Enhanced Write Filter (EWF) and the Unified Write Filter (UWF) are not supported. The recommended write filter is the File Based Write Filter (FBWF) installed along with the Registry Filter.
For more information, see Symantec Endpoint Protection support for Windows Embedded.
Note: The Mac client version did not update for 12.1.6 MP1a, 12.1.6 MP3, or 12.1.6 MP5.
800 x 600
Note: The Linux client version does not update for 12.1.6 MP1 / MP1a or 12.1.6 MP2.
Both 32-bit and 64-bit are supported, unless otherwise specified.
For a list of supported kernels and information on auto-compile, see Supported Linux kernels for Symantec Endpoint Protection.
Graphical desktop environments
You can use the following graphical desktop environments to view the Symantec Endpoint Protection client's graphical user interface:
Other environmental requirements
You can use the Symantec Endpoint Protection client to protect the supported operating systems that run in virtual environments. You can also install and manage Symantec Endpoint Protection Manager on the supported operating systems that run in virtual environments. You install Symantec Endpoint Protection on the guest operating system, not the host.
Supported virtualization products for Symantec Endpoint Protection Manager, console, embedded database, and clients on Windows and Linux:
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