When attempting to run any of the update commands ("update list", "update download", "update install") via the Symantec Advanced Threat Protection or SEDR command line, the error listed below is return.
http code: 471 response:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<TITLE>471 inactivated key</TITLE>
<H1>inactivated key</H1> You don't have permission to access <path to patch>
on this server.<P>
The currenly installed license file is no longer valid, or the cert.pem file has become invalidated or corrupted.
Verify that the ATP or SEDR appliance has a current valid license installed. Contact Symantec Technical Support for assistance on resolving this issue if the installed license is valid.
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