Unified Management Console Not Connecting to DCS:Server Advanced after 6.5 MP1 Upgrade
Article ID: 162251
Updated On:
Products
Data Center Security Server Advanced
Issue/Introduction
Your Unified Management Console is not connecting to DCS:Server Advanced after 6.5 MP1 Upgrade.
Resolution
You will need to re-register the DCS Management Server with UMC to restore functionality. To do this, follow the below steps.
1) Run, as administrator, registerProduct.bat found in (by default) C:/Program Files (x86)/Symantec/Data Center Security Server/Server/tools
2) You then need to accept the new certificate into your browser.
- Enter the following URL into your browser and accept the certificate there: https://<DCS Server IP/hostname>:4443/sis-ui
- Then login to UMC at https://<UMC IP/hostname>:8443/webportal
If you are still experiencing problems after following the above, please create a case with Technical Support for assistance.
1) Run, as administrator, registerProduct.bat found in (by default) C:/Program Files (x86)/Symantec/Data Center Security Server/Server/tools
2) You then need to accept the new certificate into your browser.
- Enter the following URL into your browser and accept the certificate there: https://<DCS Server IP/hostname>:4443/sis-ui
- Then login to UMC at https://<UMC IP/hostname>:8443/webportal
If you are still experiencing problems after following the above, please create a case with Technical Support for assistance.
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