Unable to access SWG 5.2.2 GUI. Serious database error encountered. - Unable to access SWG UI even after restarting the appliance - Unable to enable nor disable RA from CLI due to database errors 10 - Advanced admin (reboot/shutdown/remote assistance) 3 - Enable Symantec Web Gateway remote assistance 4 - Disable Symantec Web Gateway remote assistance - Remote assistance from CLI is showing enabled but no case ID. - Check disk space from CLI to see if the root partition or /dev/sda3 is using 100% of disk space. 1 - Display free disk space
Symantec is investigating this issue. Please subscribe to this article for updates. To access the SWG CLI via iDRAC or hyper terminal, please refer to http://www.symantec.com/docs/TECH97154. Please contact Symantec Technical Support for assistance to free up the disk space.
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