Hardware Inventory failing to run on Servers - NSI folder is locked down, access denied
Last Updated November 10, 2015
Hardware Inventory failing to run on Servers - NSI folder is locked down, access denied.
Secondary issue: Inv HW Logical Device inventory on Servers is not collected, other Hardware Inventory is fine.
<![CDATA[Failed to merge the results of <approach2>...<approach2> with the final result.]]>
<![CDATA[bad allocation (0xE06D7363)]]>
<![CDATA[NSE creation for non-auditplus client dataclasses failed.]]>
<![CDATA[An error occurred when creating NSE for Client Inventory dataclasses]]>
<![CDATA[Inventory has failed, so discarding the inventory gathered till now]]>
<![CDATA[Inventory Agent has finished gathering inventory with few errors. Please refer to the logs for details]]>
These are known issues.
HOW TO INSTALL THIS POINTFIX
Extract files from the archive to the NS hard drive. Make sure PointFix is not extracted to Altiris install directory (or any subfolder to it).
Execute PFInstaller.exe with administrative privileges (right-click > Run as administrator). Select "Install Files"
Accept UAC (User Account Control) if prompted, select Install Files. Old binaries will be automatically backuped to the Backup folder at the same location where PFinstaller is and replaced with the new ones. Log-file Log.txt will be created at the same location where PFinstaller is.
Close PFInstaller window.
Perform 'Distribution Point' update and 'Package refresh'.
Perform 'Resource Membership' update.
Perform Symantec Management Agent and Inventory Plug-in upgrades on target clients.
HOW TO UNINSTALL THIS POINTFIX
Make sure that Backup subfolder is located in PFinstaller’ directory
Execute PFInstaller.exe with administrative privileges (right-click > Run as administrator). Old binaries will be repaired from Backup folder located at the same location where PFinstaller is. NS services should be started automatically