Task Management is installed but there is no option to add task server services to site servers. Note that option with check box is completely missing from the site services and not just grayed out.
Also note that the Altiris Objects Host and Altiris Client Task Dataloader services are present and running.
This is caused by an incomplete install and configuration of the Task Management product. Reinstalling task management via howto101996 will not always address this issue.
This KB is specific to 7.5 sp1
If reinstalling task management does not address this then try the following:
Run this SQL and see if task management shows up as an uninstall product:
--Find all solutions that are currently set to uninstalled select distinct i2.Guid, i2.Name, cast (i2.state as xml).value ('(/item/version)', 'nvarchar(100)') as 'Version' from Item i join Item i2 on i2.Guid = i.ProductGuid where i.ProductUninstalled = 1 order by 3
If task management shows up on that list then run the following SQL with the product guid of task managemt from the query above. This should cause SMP to believe that the Task Management Product is installed:
update Item set ProductUninstalled = 0 where ProductGuid in ( select distinct i2.Guid from Item i join Item i2 on i2.Guid = i.ProductGuid where i.ProductUninstalled = 1 and i2.guid in ( 'Task Management guid goes here' ) )
Check to see if the task server option is now available for a site server service.
If it is not then task management may need to be configured. Before that can be done a temporary ClientTaskServer application in IIS needs to be created. Follow these steps: (Note that at this point task server should not already be installed)
Create an Altiris\Altiris Agent\Client Task Server\ServerWeb folder.
Go in to IIS and create a new application under the Altiris application. The application name is ClientTaskServer and it should point to the serverweb folder created in step 1. Also have it run under the classic .net app pool
Now run aexconfig /configure altiris\taskmanagement\config\taskmanagement.config
Errors may happen in the log viewer.
Check to see if the service is available now. If it is add the task server service to the notification server. If the service does not automatically install, but it is check as as service then manually install the task server. After it has completed shows up as active in the console run aexconfig /configure altiris\taskmanagement\config\taskmanagement.config one more time.
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