During installation of the cloud enabled management internet gateway you are unable to add the Symantec Management Platform server to the list of servers.
Server certificate request failed. The underlying connection was closed: An unexpected error occurred on a send
On the Symantec Management Platform the customer had disabled TLS 1.0and TLS 1.1. They enabled the use of TLS 1.2 only by setting the registry key HKLM SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\tls 1.2\server\Enabled.