After adding the correct network controller drivers to your Windows PE boot disk, Windows PE PXE boot package, or Windows PE automation partition, you find that Windows PE (and GHOST) are unable to pull an IP address or access your network.
When you run ipconfig from a Windows PE command prompt, you only see the following returned:
“Windows IP Configuration”
The driver that you have added to your pre-boot package may not be compatible with the version of Windows PE that you are using.
Review the driver INF file that you added to your pre-boot package and make sure that it contains the correct PNP Device ID information that is specific to your network card. If it does not, you will need to reach out to the manufacturer of the driver to request one that is compatible with the version of Windows PE that you are using.
Symantec will not be able to perform any modifications required to a driver file to correct this incompatibility.
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