This article includes the files to use with USB drives to recover a drive with Symantec Drive Encryption 10.4 for Windows.
Using a USB drive to recover a drive is limited to computers running Windows 8 and above.
Note: To download the recovery image for your version, click in the Download Files section on this page.
Symantec Drive Encryption version 10.3.2: To download the recovery images for Symantec Drive Encryption version 10.3.2, see article TECH214380.
Download the Drive Encryption recovery files for your version of Symantec Drive Encryption. The files to create the USB recovery are included in the compressed zip files in the attachments section above.
Warning: The files work with the version of Symantec Drive Encryption that is installed on your system only.
Caution: Once you have started to decrypt a disk or partition using a USB drive for recovery, do not stop the decryption process. The time to decrypt a disk depends on the size of the disk and the decryption process may take a considerable amount of time. A faster way to decrypt the drive is to use another system that has the same version of Symantec Drive Encryption installed on it.