Ran Import Patch Data for Windows: Found intermittent executions ran without failure; however, the process failed the majority of the time with the following concluding entries in the logs:
Task instance is completed: 'Run Import Patch Data for Windows on Schedule' (8c8d39f8-ebc7-4a76-972b-04cf086c53af, 84fb7697-70bc-406e-900c-783b20236802), started on 7/6/2016 1:00:01 AM, status=Failed, total time=00:09:14.0484893
Import Patch Data for Windows finished as 'Failed' for 'b1338338-5575-4a27-9808-23bec40d79fa'
Work through the following steps to implement the attached PointFix for ITMS 7.6 HF4:
Minimum Requirement: Installed SMP 7.6 HF4
Installation process: 1. Log in with App ID (Symantec Service Account) 2. Download the PointFix ‘7.6_HF4_SMP_PF3860823.zip’ 3. Unzip the folder; right-click > Run as Admin on the PFInstaller.exe 4. Accept User Account Control prompt and select ‘Install Files’ button
Changes Made: Merged Database contexts for support in HF4
Uninstallation process: 1. Locate the Backup Subfolder in the PFInstaller Directory of the downloaded folder 2. Execute the PFInstaller.exe; right-click > Run as Admin. 3. Accept User Account Control prompt and select 'Uninstall Files'
Advisory: Even with the uninstallation ability; it is always a good idea to ensure recent backup of the Database is in place prior to implementing any upgrades or pointfixes.
Download this file to the SMP Server and run logged in with Application Identity (Symantec Service Account) as detailed in Solution Segment