Examine a Symantec product installation for its conformity to best practice configuration and perform other system state analysis
About the Symantec Diagnostic Tool
The Symantec Diagnostic Tool (SymDiag) is a multi-product, multi-language diagnostic and security analysis utility. SymDiag is designed to provide self-help support for Symantec product technical issues, zero day threat analysis, best practice recommendations and proactive services to customers. If further assistance is needed, SymDiag lowers customer effort and increases support efficiency by providing automated data gathering and support case submission.
Proactive Services - Protection Overview Data Collection
SymDiag Proactive Service reports are designed to provide deployment analysis including:
In order to obtain the data needed to generate the report, SymDiag should be run with administrator access on the system with the Symantec product
Obtaining the Protection Overview Report
Whenever a self-help or data collection scan is run against a Symantec product in SymDiag, the Proactive Services - Protection Overview report, if available for that product, will also be generated. It is also possible to run the report separately as follows: