'ATP Instance could not be registered' when trying to add your ATP Manager information into ServiceNow
Article ID: 163726
Updated On:
Products
Endpoint Detection and Response
Advanced Threat Protection Platform
Issue/Introduction
When registering your ATP manager in ServiceNow, you receive an error regarding an invalid insert
Resolution
In order to resolve this, please check the following:
- Confirm ATP server is functioning and the microservices_host service is running
- Confirm that the client id / secret is correct
- Confirm that the MID server is functioning and the services are running
Feedback
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