'Error Cannot Connect to database' when installing Ghost Solution Suite to manually created database
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'Error Cannot Connect to database' when installing Ghost Solution Suite to manually created database

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Article ID: 163750

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

Ghost Solution Suite installation completed without errors, but when the GSS console is launched, an error appears stating that it cannot connect to the database. 

Environment

GSS 3.x
Fresh installation of GSS to manually created SQL database.

Cause

Creating the SQL database manually in SQL before installing Ghost Solution Suite is not supported.

Resolution

Delete the existing database and let the installer create it.