Following a definitions update, the Symantec Endpoint Protection (SEP) client GUI shows "SONAR component is malfunctioning". The client logs shows "SONAR has generated an error: code 0: description: Definition Failure". When checking the status of the Behavioral Analysis And Security Heuristics (BASH) driver in a Command Prompt window using "sc query bhdrvx64", it shows the driver is in a STOP_PENDING state.
This issue was resolved in the Behavior-Based Protection (SONAR) 11 Content update, which was published to all Enterprise customers on November 29, 2016
Subscribing will provide email updates when this Article is updated. Login is required.