Message stayed in quarantine after released
Article ID: 164391
Updated On:
Products
Email Security.cloud
Issue/Introduction
Message does not disappear in quarantine even if it is released successfully on the Symantec Email Quarantine portal.
Environment
Email Security.cloud
Resolution
This behavior is by design. There is a release tag indicates the releasing of messages on the Email Security.Cloud Quarantine portal. The released message will be still listed on the portal until it expires.
Feedback
Yes
No
Powered by
