Log into VIP Manager, navigate to Policies, then the Components tab.
Click edit on the top right, then select no on Enable enterprise Login ID mapping (see image below). Click Save.
Click the Account tab, then click edit in the top-right.
Open a private or incognito browser window to avoid cached browser data from previous sessions, then test the login. If this still doesn't resolve the error, please create a case with Enterprise support to help resolve your issue.
Imported Document ID: SO29261
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