For security reasons, we require additional information to verify your account.
Authentication failed due to invalid security code or server error. If there are many unsuccessful login attempts, your account will be locked.
To troubleshoot, enable debug viewing in the browser (i.e., press F12), then try again to capture the data. In the console logs, you may see an Invalid ID Mapping error.
VIP authenticates users when ADFS-specific JavaScript is disabled. When JavaScript is enabled, authentication fails both for PUSH notification and security code.
Note: Please refer to the most current configuration guide for AD FS. The assumption with this scenario is that this error occurs when using the latest version of the VIP AD FS plugin (9.9.0 or later).
The JavaScript is being hindered by the VIP Cloud component Enterprise login ID mapping. To resolve:
To test the changes, close all existing browser windows, then open a private or incognito browser to test the ADFS login.