Customer has installed VIP EG 9.4 on the VM on Mac OS machine.
He is not able to start the SSP, once started from the service windows, it can not let anyone to login to SSP.
The SSP IDP service can only start if the EG server time is properly set. When a VM is down and switched on the time on the VM was on the last switched off time. Now on boot either VM will get time synced to the host or to an NTP server. Both are software sync must be happening through a service launch unlike a hardware which has a CMOS battery for clock. Now if SSP IDP starts after the NTP or local host sync it will launch fine otherwise it will fail to authenticate.
Turn off the Syncing time with host.
Imported Document ID: SO25730
Subscribing will provide email updates when this Article is updated. Login is required.