Mac Endpoint Protection version 14 clients are failing to update CIDS content. This issue does not appear to affect SEP 12.1.x clients.
SEP 14 for Mac
lux.log snippet from an affected Mac:
06:18:05.641097 PVL: SEPC CIDS Signatures Mac 14.0_14.0_SymAllLanguages
06:18:05.641299 Result Code: 0x00010000
06:18:05.641485 Result Message: OK
06:18:05.641844 [Package Result - START]
06:18:05.642034 File: 1487268538jtun_ips_sepmac170216001.x02
06:18:05.642230 Result Code: 0x00011002
06:18:05.642413 Result Message: UNKNOWN
06:18:05.642597 [Package Result - END]
06:18:05.642823 [Package Result - START]
06:18:05.643004 File: 1486663932jtun_ips_sepmac170209001.x02
06:18:05.643196 Result Code: 0x80012000
06:18:05.643399 Result Message: UNKNOWN
06:18:05.643580 [Package Result - END]
06:18:05.643760 [Component Result - END]
Symantec is aware of this issue and is investigating
Network Threat Protection definitions as of February 15, 2017 r001 appear to have resolved this issue. Clients should be updating OK now.
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