Changing how many groups can be returned in a userstore ldap query on a VIP Enterprise Gateway.
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Changing how many groups can be returned in a userstore ldap query on a VIP Enterprise Gateway.

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Article ID: 164748

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Updated On:

Products

VIP Enterprise Gateway VIP Service

Issue/Introduction

When a user belongs to more than 10 member groups in Active Directory, VIP Enterprise Gateway will only send the first 10 values to the VPN Gateway.  This causes the VPN gateway (i.e., Cisco ASA) to reject the user. 
 

Cause

By default, the number of responses for getting an attribute value is set to 10.  

Resolution

  • Edit the radserv.conf file located in the folder <VIPEG Install folder>\Validation\servers\<Validation server name>\conf.
  • Change the value of server.max_attribute_in_response= to match or exceed the number of groups that users are a part of.  
  • Restart the validation server.

The validation response should now show more than 10.