Putty crashes when copying to clipboard when DLP is installed.
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Putty crashes when copying to clipboard when DLP is installed.

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Article ID: 165046

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

If the DLP Endpoint Agent is installed and a user attempts to copy anything out of a putty window. Putty will crash.
 

'The exception unknown software exception (0xe06d7363) occurred in the application at location 0x********.'

Cause

This should only occur on Putty 0.67

The cause for this is the introduction of  'restrictive process ACL' with putty 0.67.  Per the Putty release notes this was turned off on Putty 0.68.  Launching Putty 0.68 from command line with an option of '-restrict-acl' will cause the crash to return. The process acl restrictions were introduced in putty 0.67 so this is the only version affected.

 

Resolution

Download and use putty 0.68 and later.