SMS text messages from VIP are not received by the phone number they are sent to.
Messages may be sent from a "short code" number. Some carriers block short code numbers. Please contact your carrier to have this unblocked.
(To request to add your carrier to the list below, locate 'Did this article resolve your issue' at the top of this page. Click NO, then add your carrier and carrier contact information in the comments.)
AT&T: 800-331-0500 / 866-246-4852 (Activations)
AT&T GoPhone/Pay As You Go: 800-901-9878 / 866-426-0525 (Activations)