Q1. Why do some apps have operations that other apps don't have?
A. There may be several reasons why some apps have operations that others do not have:
The app doesn’t support the operation.
Simplified versions of apps, for example, on mobile platforms, do not support the operation.
Blue Coat was unable to implement the operation before the release of Application Controls 2.0 (available in SGOS 6.5.x). Blue Coat is actively working to fill in the gaps.
Q2. Why do Mobile Apps or Mobile Browser Apps generally have fewer operations than the corresponding Web Apps?
A: Mobile Apps (e.g., iOS apps) and Mobile Browser Apps typically offer less functionality than their Web App equivalents. Also see A1 for more information.
Q3: When I block the Upload Files operation, why doesn’t it block all file uploads?
A: Operations are flat, not hierarchical. The Upload Files operation consist of all files that are not captured by other upload operations, such as Upload Pictures, Upload Videos, Upload Media, and Upload Attachment. Similarly, Upload Media consists of the set of files that are not captured by Upload Pictures, and Upload Videos.
Q4: Why doesn’t Upload Attachment encompass all file uploads?
Q5: Why do some operations behave differently for different applications? For example, why does policy deny "Upload Attachment"?
A: Operations enforcement depends upon how the application is implemented. In some email applications it is not possible to block attachments until the end user clicks Send. In other applications, attachments can be blocked at upload time.
Q6: Which apps/operations still appear in the list of supported apps/operations on the Application and Operation Controls page even though they are deprecated?
Q7: What’s the difference between “Web,” “Mobile Web,” and “Mobile” apps?
A: Web apps are fully-functional websites typically viewed through a desktop browser. Mobile apps are apps that run on mobile operating systems like iOS. Mobile Web apps are websites viewed through a mobile browser. Note: Not all applications have a Mobile or Mobile Web version.
Q8: Does Blue Coat support Android as a mobile platform?
A: Not yet, but we are working on it. Our end goal is to support every major platform.