Blue Coat offers upgrade kits which upgrade various SG9000 series appliances to the top end SG9000-40 model to customers who purchased their appliances on January 1, 2011 or later. Most appliances sold after this date are compatible with the upgrade kits, but there are a few exceptions.
To confirm that your unit can be upgraded to a SG9000-40, please check the serial number for the date of manufacture, which is encoded within it. SG9000 appliances manufacturedon or beforeweek 43, 2010 cannot be upgraded to a SG9000-40 appliance.Installing the upgrade kit on these units will make them inoperable!
The date of manufacture can be decoded by looking at the first four digits of the serial number — these digits describe the week and year of manufacture. Appliances with a date code of 4410 (week 44, 2010) or newer can be upgraded to a SG9000-40 model.
See the image below to see a breakdown of a sample serial number:
Background Information: The upgrade kits that convert your appliance to a SG9000-40 contain CPUs that require BIOS revision 1.07. This revision of the BIOS is installed on SG9000 appliances manufactured during week 44, 2010 or later. Installing the upgrade CPUs on an appliance without BIOS revision 1.07 or higher renders it inoperable.
Imported Document ID: 000008361
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