Cannot leave Windows domain in the Management Console
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Cannot leave Windows domain in the Management Console

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Article ID: 165474

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

You can't leave a Windows domain in the ProxySG appliance Management Console because the Leave button is grayed out.

Resolution

To resolve the issue:

  1. Identify the domain name (in this example, ‘mydomain’ is the domain name). In the Management Console, select Configuration > Authentication > Windows Domain
  2. Leave the domain through the Command Line Interface (CLI). Enter the following in the CLI:

    ProxySG#config t
    ProxySG#(config)security windows-domain
    ProxySG#(config security windows-domains)leave mydomain


    If an error appears and you cannot leave the domain, troubleshoot the issue. Proceed to step 3 below if you receive the following error:
    % Domain alias "mydomain" is referenced by another configuration - check MAPI Proxy or IWA Direct Realm.

  3. Check the MAPI proxy and verify if ‘mydomain’ is displayed as Exchange domain name alias:

    ProxySG#config t
    ProxySG#(config)mapi
    ProxySG#(config mapi)
    view

  4. If Exchange domain name alias shows the domain name, clear the settings forthe  Exchange domain alias (disassociate MAPI from Exchange domain):

    ProxySG#config t
    ProxySG#(config)mapi
    ProxySG#(config mapi)
    no exchange-domain

  5. Refresh the Management Console (or log out and log in again). The domain should show as not joined.