On the client system, localized services such as Google or Yahoo connect to the wrong country. In addition, you may be experiencing slow connection speeds.
Unified Agent connects to ThreatPulse datapod, which discovers from where you are connected. For example, if your Unified Agent instance connects from the UK external facing DNS server, it connects to the web from one of the UK region datacenters. If your configured external facing DNS (typically your ISP DNS) does not pair with your location, you might connect to the web from another country's datacenter IP address.
To verify, follow these steps:
1. From a test PC, disconnect/bypass from Unified Agent.
NOTE: Symantec has no control of ISP DNS and their published locations nor how they decide to route the traffic from region to region, which might result in off-location. Contact your ISP for off-location DNS.
Imported Document ID: 000008641
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