When the ProxySG tries to access the Internet, it prompts an Appliance Error (internal_error):
Check and see if the ProxySG appliance's clock has the correct current time, and matches the time of the Active Directory. Follow these steps:
If Enable NTP is not checked, check and enable it. If for some reason the customer does not want to enable the NTP service, manually change the time and date to match the current time and date.
If you need help on "How to configure IWA direct on SGOS 6.3", please refer to 000011341.
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This will clear the history and restart the chat.