Bypass a website from going through Web Security Service (WSS).
Web Security Service
Bypass steps depend on your access method.
For IPsec, perform a nslookup on the site and then set up a rule on the firewall and router to bypass the IP address of the site. The traffic to the site will not go through the IPsec tunnel.
Login to the Web Portal and go to Service > Network > Bypassed Sites > Bypass IPs/Subnets: > + Add Bypass IPs. Enter the IP address and save.
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This will clear the history and restart the chat.