List the models which support Hot swap of the Hard Disk and steps to perform it
Hot Swapping the hard disk is supported on the following ProxySG and CacheFlow products:
CacheFlow 5000 MX & CX
This can be done by following the instructions below:
Take the required disk OFFLINE before removing by entering the following CLI command: #disk offline <disk number>
Note: If the disk in question is showing Status Failing, State Warning or similar, the CLI may give a error message when attempting to take the disk offline. At this point you CAN still proceed to physically remove the disk from the slot.
Remove the disk from the drive bay.
Insert the new disk into that drive. Upon connection the new disk initializes and the config is copied to the new disk and it will be ready for use at this point. No commands are needed to put the disk back online.
The following guides are currently available for a given model:
If the disk is still showing as having an error, it's possible the hardware issue is not with the disk but with the physical device itself. Please contact Symantec Technical Support to have this investigated.
Note: For the ProxySG 300, 510 and 600 models the device must be powered down before the disk is swapped. No CLI command is necessary.
Imported Document ID: 000011218
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