Steps to upload troubleshooting files from ProxySG to Symantec support using CLI.
If the GUI interface is not available, or you have command line interface only, you can upload the troubleshooting files to your case view by using the following. You will need to replace
with the your case number.
PROXY_SG#config t Enter configuration commands, one per line. End with CTRL-Z. PROXY_SG#(config)diagnostics PROXY_SG#(config diagnostics)service-info PROXY_SG#(config service-info)view available Service information that can be sent to case. Name Approx Size (bytes) Event_log 155,648 System_information Unknown Snapshot_sysinfo Unknown Snapshot_sysinfo_stats Unknown