Users are not able to run iPhone/ iTunes applications. How can I bypass authentication for iPhone users?
When using proxy authentication, users are unable to access iPhone applications because the iPhone software does not include the credentials (username and password) required for authenticating the request, and the request times out. To allow the request, you must disable authentication.
First, make sure that users are allowed access to the content, that is, verify that your content-filtering policy does not block access to the requested content.
Next, append the policy included below, into the local policy file on the ProxySG, which will disable authentication for the specified user-agent (browser).
To install the policy into your local policy file on the ProxySG:
Launch the ProxySG Management Console
Click Policy > Policy files >Install local file from
Select Text Editor and click Install
Append the following policy to your local policy file: