The ProxySG300 appliance fails to boot successfully. The CLI log indicates the following error:
AMIBIOS(C)2008 American Megatrends, Inc. Blue Coat Systems, Inc. Product: 300 Series Board ID: RA2 CPLD Ver: 4
CPU : VIA Nano U3100 (1.6GHz Capable) Initializing USB Controllers .. Done. 2048MB OK Auto-Detecting Pri Master..IDE Hard Disk Auto-Detecting 3rd Master..IDE Hard Disk 0078Auto-Detecting 3rd Master..IDE Hard Disk Pri Master : 2GB CompactFlash Card CF B612D Ultra DMA Mode-4, S.M.A.R.T. Capable and Status OK 3rd Master : ST9250315AS 0001SDM1 Ultra DMA Mode-6, S.M.A.R.T. Capable and Status BAD Auto-detecting USB Mass Storage Devices .. 00 USB mass storage devices found and configured.
The ProxySG 300 appliance HDD is no longer functioning properly, as noted by the following log entry:
3rd Master : ST9250315AS 0001SDM1 Ultra DMA Mode-6, S.M.A.R.T. Capable and Status BAD ----------------
Contact Bluecoat support to request an RMA unit.
Imported Document ID: 000013960
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